Texts Registration
A2P 10DLC (Application-to-Person 10-Digit Long Code) registration is a mandatory process for businesses in the US that send SMS messages to customers. It ensures compliance with carrier regulations, enhances message delivery rates, and improves trust by verifying the sender's identity. Registration involves submitting business details, use cases, and campaign information to carriers for approval. This process helps businesses maintain high-quality communication while adhering to regulatory standards.
Step-by-Step Instructions
Navigating to Others
- Description: First, navigate to the Channels section in the menu, and then click on the Others option to access the Admin Settings.
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Navigating to Admin Settings
- Description: If you’re not on the Admin Settings page, click the Admin Settings icon in the menu to navigate there.After navigating to the Admin Settings page, scroll to the bottom to find the Phone Number and SMS Configurations section and click on it. Then, switch to the Messaging tab located at the top.
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Selecting Registration type
- Description : Choose one of the options below based on your SMS usage to proceed with registration
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Filling Registration Form
Here’s a structured outline for filling out the required details for A2P 10DLC registration:
1. Business Information
- Business Name: [Enter business name]
- Business Industry: [Select from options: 'AUTOMOTIVE', 'AGRICULTURE', 'BANKING', 'CONSUMER', 'EDUCATION', 'ENGINEERING', 'ENERGY', 'OIL_AND_GAS', 'FAST_MOVING_CONSUMER_GOODS', 'FINANCIAL', 'FINTECH', 'FOOD_AND_BEVERAGE', 'GOVERNMENT', 'HEALTHCARE', 'HOSPITALITY', 'INSURANCE', 'LEGAL', 'MANUFACTURING', 'MEDIA', 'ONLINE', 'RAW_MATERIALS', 'REAL_ESTATE', 'RELIGION', 'RETAIL', 'JEWELRY', 'TECHNOLOGY', 'TELECOMMUNICATIONS', 'TRANSPORTATION', 'TRAVEL', 'ELECTRONICS', 'NOT_FOR_PROFIT']
- Business Regions of Operation: [Select from options: 'AFRICA', 'ASIA', 'EUROPE', 'LATIN_AMERICA', 'USA_AND_CANADA', 'AUSTRALIA']
- Website URL: [Enter website URL]
- Business Type: [Enter business type]
2. Business Address
- City: [Enter city]
- Country: [Enter country]
- Postal Code: [Enter postal code]
- State or Province: [Enter state/province]
- Street: [Enter street address]
- Street Secondary (optional): [Enter secondary address details if applicable]
3. Trading & Tax Information
- Stock Exchange (if applicable): [Enter stock exchange name]
- Stock Ticker (if applicable): [Enter stock ticker]
- Company Type: [Enter company type]
- Business Registration Identifier:
[Select from options: "US: Employer Identification Number (EIN)", "US: DUNS Number (Dun & Bradstreet)", "Canada: Canadian Business Number", "Great Britain: Company Number", "Australia: Company Number from ASIC", "India: Corporate Identity Number", "Estonia: VAT Number", "Romania: VAT Registration Number", "Israel: Registration Number", "Other"] - Business Registration Number: [Enter registration number]
4. Contact Information
- First Name: [Enter first name]
- Last Name: [Enter last name]
- Email: [Enter email]
- Phone Number: [Enter phone number]
- Business Title: [Enter business title]
- Job Position: [Enter job position]
5. SMS Campaign Details
- SMS Objective: [Enter SMS objective]
- How do users opt in to receive messages?
Example: "Users opt in by texting a keyword (e.g., JOIN) to a short code, checking an opt-in box on the website, or confirming consent through a double opt-in process." - Three SMS Examples:(these are samples only)
some text- "Get 20% off your next purchase! Use code SAVE20 at checkout. Valid until [date]."
- "Hi [Name], your appointment with [Business Name] is scheduled for [Date] at [Time]. Reply CONFIRM to confirm or RESCHEDULE."
- "Your order #[OrderNumber] has shipped! Track your package here: [TrackingLink]. Thank you for shopping with us!"
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Status of Registration
- Description :The registration process for US A2P 10DLC and campaign approval typically takes 2-4 business days after submitting the required information. However, the exact time may vary based on factors.You can track your registration status here. You will also receive an email once your registration is completed. After that, you can start sending SMS messages to US numbers.
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Frequently Asked Questions (FAQs)
1. What is A2P 10DLC registration?
A2P 10DLC (Application-to-Person 10-Digit Long Code) registration is required for businesses in the US to send SMS messages to customers. It ensures compliance with carrier regulations and improves message delivery rates.
2. How long does it take to complete the registration?
Typically, the registration process takes 2-4 business days after submission. You will be notified by email once your registration is approved.
3. How can I track my registration status?
You can track the status of your registration directly from the platform. You will also receive an email notification once your registration is complete.
4. What do I do after my registration is approved?
Once your registration is approved, you can start sending SMS messages to US numbers using your A2P 10DLC-registered number.
5. How do I know if I need A2P 10DLC registration?
If your business plans to send SMS messages to US customers for marketing, customer support, or notifications, you will need to register for A2P 10DLC to ensure compliance and better message delivery.
6. What information is required for registration?
You will need to provide business information, contact details, trading and tax info, as well as SMS campaign details such as your SMS objective and how users opt in to receive messages.
7. What happens if my registration is rejected?
If your registration is rejected, you will be notified, and you may need to provide additional information or correct any discrepancies. You can re-submit once the required changes are made.
Need More Help?
- Contact Support: For further queries, reach out to our support team.